Here at Donna Bella, we want to make sure that our customers are happy and getting the best hair transformation experience possible. We’re confident in the quality of our hair because we’re constantly checking and testing it to ensure it’s the best on the market. Our hair is full, smooth, and undamaged, and if you’re ever unsatisfied, we’re willing to do whatever it takes to make it right.
That’s why you should always make certain that you’re purchasing directly from Donna Bella, and not an alternate source. Why? Essentially, we can’t guarantee the quality of hair from other sites, even when they claim to have “Donna Bella Hair.” We’ve even found some websites that consciously mislead customers by claiming to sell Donna Bella Hair, and then use a substandard alternative, and we don’t want this to happen!
So how do you know if you’ve ordered true Donna Bella hair? Just look for these two major things when you make a purchase:
What it looks like - the Donna Bella packaging will always bear the official Donna Bella logo. Simply put, If it doesn’t say Donna Bella on the package, it isn’t Donna Bella hair.
Ultimately, we want to help you have the best experience possible with hair extensions, so make sure you know who you’re ordering from. If you have any questions or concerns, feel free to let us know!