NEW! grays in HYW and Tape-Ins
Item has been added to your cart

FAQ

Information is power

Q: This is my first time! Where do I start?
A: Donna Bella has many helpful resources. If you are looking for a stylist to install your hair extensions, check out our Find A Stylist Page. If you want to learn about how to work with hair extensions, you can enroll in our Online Education Program. Also, you can check out our blog for more information.
Q: How many strands of hair do I need for a full head installation?
A: The average head of hair takes between 5 and 7 packs (100 - 140 strands) of Kera-Link or I-Link Extensions or 3 to 6 packs of Tape-In hair. However, depending on the length of the client's hair, as well as the thickness this can vary. Someone with a short bob for example may use as many as 10 packs whereas someone with shoulder length hair may only need 4.
Q: What is Remy Hair?
A: Remy hair is the highest grade of quality for real human hair. Before a head of hair is cut from a donor, it is braided or placed in a ponytail. After removal, this head of hair is kept bundled as it is processed and prepared for use as hair extensions. Because hair is cut so that all the cuticles are facing the same direction, remy hair resists tangling.
Q: How many strands are in each package?
A: Kera-Link and I-Link have 20 strands per pack. Tape-In includes 10 wefts per pack. Clip-Ins come with several pieces of varying sizes. (View the product page for more details.)
Q: Do you sell other places besides your website?
A: Yes. Donna Bella has a select few endorsed resellers of our products through internet retailers. If you are looking to purchase Donna Bella products from anywhere but our two approved sites (donnabellahair.com and donnabellahairextensions.com), and are unsure of the genuine nature of the product please call our customer service team and we can direct you to an approved reseller. Donna Bella cannot guarantee the quality of any product that does not come from an approved retailer.
Q: What color should I choose?
A: We have many colors to choose from in a wide variety of shades and levels. Remember, because the hair is 100% human you can also color the hair to a level of your choice. You can purchase a Color Ring to help make the decision.

Close GENERAL