Why is it important to have a great receptionist for your salon? One main reason is because he or she is usually the first human contact a new client. What if this is the first time a new client has called the salon? You want her first contact with your establishment to be excellent. She can also ensure that both new and returning hair extension clients have a top-notch hair extension experience. Give a mini-consultation: A receptionist should be well-acquainted...
Your hair extension appointment ends. You've been sitting in the chair for two hours while your stylist has been carefully installing your brand new hair extensions. Not only did she wash and clarify your hair before installing, but she took the time to blend and style your hair after she was done to make sure your new hair looks completely natural. Now it’s time to pay her, and you’re wondering how much to tip. In the U.S., it is customary to tip...
You work hard to give your clients amazing hair experience. And you want to keep good things going, right? Here are some things you can do to help clients come back for more. Do good work. This may seem obvious, but if your clients aren't happy, they won’t come back. Go above and beyond to provide the best service you can. So do your homework so you learn all the ins and outs of extensions. (Learn more about hair extension certification.) Be professional. This doesn't mean...
We get asked this a lot, both by people considering hair extensions and by stylists who are beginning to offer hair extensions in their salons. We don’t tell the stylists who buy Donna Bella hair how much to charge for the service--it’s completely up to them. There’s no easy answer about how much a stylist should charge for a hair extension job. If you’re a stylist, there a few factors you need to take into account when deciding your prices....
These courses are great because each video goes into so much detail. The videos feature world-renowned stylist Ruben Martinez, who will show you the ropes. He’s been doing hair extensions with Donna Bella for six years. His experience with Donna Bella products will help you navigate through picking the right hair color, managing placement, blending hair for a natural look, and more. Great opportunities can come from Online Education. Through these courses, you can become Donna Bella Certified. Besides getting...