Developing your hair extension skills and collecting a killer set of hair extension tools are only part of the process of setting up an enviable hair extension practice. One major--unforgettable--piece of the formula is securing a set of loyal hair extension clients. Whether you’re an early-career extension stylist or a long-time practitioner, it always helps to brush up on your customer service game, and today we’re dishing up some insight on the pillars of customer satisfaction, as well as how...
Hair fusion--or what we like to call Kera-Link extensions--can be a bit daunting to the uninitiated. As one of our most distinguished and enduring methods, Kera-Link requires precision, confidence, and expertise for optimal effects. In other words, there’s little room to make mistakes! That being said, hair fusion doesn’t have to be difficult. If you’re not already a fusion stylist, make it a mission to master this technique in the new year so you can bring even more hair extension...
It’s the holiday season! That means it’s time to start giving and receiving gifts, enjoying little guiltless indulgences, and spreading cheer from home to work and everywhere in-between. For those of you who are eager to jump straight into the festivities but don’t quite know where to start, think about focusing first on one of the places where you spend so much of your time: the salon. How can you make your salon a seasonal destination this year? If you...
Have you ever thought of yourself as a brand? As a stylist, you’re not just a title, you’re a brand. Your work will always speak for itself but essentially, your reputation is what makes you unique and keeps your services in demand. The way you conduct business is part of your branding and as a rule of thumb you should always under promise and over deliver. With that being said let’s look at some ways you can build your brand...
Can you believe we’re two months and some change away from Christmas? Kudos to those who have already started their Christmas shopping. But for those of us last minute shoppers, here’s something to keep in mind when shopping for your Donna Bella Hair. We’re an online store which means shipping is obviously involved. It also means that even though we’ve sent out your package, we’re still at the mercy of the shipping service. Once the holiday season has started, the...